Disclaimer: This process is in no way exhaustive or accommodative to every project's unique circumstances and context. This acts as a starting point when defining my process for engagements.
Context
Context is the first step of my process. This is where I establish the parameters around an initiative by outlining all of the knowns. Knowns include, but are not limited to the following:
• UX Laws • UX Heuristics • Existing design system components • User goals • Business goals/motivation • Existing research • Exhaustive list of assumptions
This steps ensures there is a source of truth I can work from and helps focus and prioritize subsequent design and development work.
Mapping
After context is established, I use flow mapping as a way to visualize my understanding of the current state and use it as an inexpensive exercise to begin looking at future solutions.
Design
In design, work includes low fidelity wireframes, prototypes, and pixel perfect designs. This point in the process is highly collaborative and iterative to accommodate new information, technical/temporal limitations, and any feedback.
